I am really upset with these mobile fellows. They have come out with this stupid logic of not allowing free sms on public holidays. Meaning if its Uttrayana and you want to wish your friends Happy Sankranti they will charge you Rs. 1 per SMS.
Now I actually pay 30 rs each month for 300 sms.
However they say I cannot use the 300 free sms on public holidays ???
The customer service tells me free sms are not allowed on public holidays
I tell her, ma’m what free, I am paying Rs. 30 for 300 sms, meaning 10 paise for each sms.
She tells me sir, you get 300 free sms for Rs. 30 !!
Madam, what is free ?? You take Rs 30 than how is it free ???
Sir you are getting 300 free sms by paying Rs. 30 !!
I am at wits end and about to lose my cool, WTF I am paying Rs. 30 and getting 300 sms, then where is this freaking FREE word coming from ??
She tells me if your query is not solved kindly contact a Airtel shop.
What a pain is this ?? She just won’t understand. You call again and another nerd repeats the same.
Either I am totally wrong and absolutely not able to see the point or all these customer service executives of Airtel are totally insane !!!
300 FREE SMS for Rs. 30 !!!!!!! The concept of FREE is beyond me !
Writing emails to these fellows since 5 days but they don’t even respond !!